BHNM Privacy Policy

Last updated: May 15, 2026

BHNM ("the App") is a network monitoring client for BMC Helix Network Management (BHNM) servers. This policy explains what data the App accesses and how it is used.

Data We Do Not Collect

The App does not collect, store, or transmit any personal data to the developer. There are no analytics, crash reporting services, or third-party tracking SDKs in the App.

Data Stored Locally on Your Device

The App stores the following data exclusively on your device (in iOS Keychain and UserDefaults):

• BHNM server URL and API credentials you configure
• Push notification middleware URL and shared secret
• App preferences (refresh interval, ACK username, etc.)

This data never leaves your device except to communicate directly with the BHNM servers and push middleware you configure.

Push Notifications

If you enable push notifications, your device's APNs token is sent to the push notification middleware server you configure (a server you or your organisation controls). This token is used solely to deliver incident alerts to your device via Apple Push Notification service (APNs). Apple's privacy policy governs APNs data handling.

Network Communication

The App communicates only with:

• The BHNM server(s) you configure — to fetch incidents, devices, and performance data
• The push middleware server you configure — for push notification registration
• Apple APNs — for delivering push notifications

All server addresses are entered by you. No data is sent to any server controlled by the developer.

Children's Privacy

The App is intended for IT professionals and is not directed at children under 13.

Changes to This Policy

If this policy changes materially, the updated version will be published at this URL with a new "Last updated" date.

Contact

Questions about this privacy policy: thomas.stolt@gmail.com